Privacy Policy

Last updated: 10.04.2024

To assist you (the term ‘client’ or ‘user’ here refers to any individual or organization that

registers, logs in, uses, or browses any platform within the Avalon Capital FX Ecosystem) in

utilizing our services more effectively, we may collect and use your related information. This is to enhance your experience with the diverse services offered across the Avalon Capital FX

 

Ecosystem.

We hope you understand how we collect, use, store, and share information when using AvalonCapital FX Services. We encourage you to carefully read and follow the guidelines outlined in this AVALON CAPITAL FX PRIVACY POLICY (the “Privacy Policy”) to make choices you deem appropriate when necessary.

 

For the avoidance of doubt, your use or continued use of Avalon Capital FX Services implies that you agree to our collection, use, storage, and sharing of your relevant information following the Privacy Policy.

 

This privacy term is an integral part of the AVALON CAPITAL FX PLATFORM’S TERMS OF SERVICE (the “Terms of Service”), having the same effect as the Terms of Service and being limited by them.

 

 

  1. SCOPE OF APPLICATION

1.1. When you register on the Platform, you need to provide relevant personal information on the Platform with your consent and approval. Such information includes but is not limited to your name, email and contact number. Such personal information applies to the Privacy Policy.

1.2. Automatically collected information: When you use Avalon Capital FX Services, it may gather your location, mobile device, and other information or data related to your use of Avalon Capital FX Services. Such data include but are not limited to: the use of Avalon Capital FX Services, service-related data, mobile device model, device identification code, operating system, resolution, location of your mobile phone, and data you share on social networks.

1.3. We may also collect your personal information when: you send us an email message; you

submit your credit card or other payment information when ordering and purchasing products

and services.

 

1.4. Certain information does not apply to the Privacy Policy:

1.4.1. The keyword information you enter when using the search services provided by Avalon

Capital FX Services;

1.4.2. Your sharing of some content to the Platform through the “Share” button, or your logging in the Platform using a third-party connection service. These functions may collect your relevant information (including your log information, login information) and may install cookies on your computer to store and collect your personal information. The data collected by such third parties do not apply to the Privacy Policy;

1.4.3. Statistical data collected anonymously are not personal information as defined in the

Privacy Policy. We will automatically retain and store such information. At the same time, we have the right to permit third parties to use and disclose anonymously collected statistical data.

1.5. CRM SYSTEM INTEGRATION

To enhance our service delivery and manage interactions more effectively, we have integrated your personal data into our new CRM systems, SalesForceCRM, and MiniCRM. This integration is under strict data protection protocols and is designed to improve our service quality and efficiency.

 

 

  1. USE OF INFORMATION

2.1. To better provide Avalon Capital FX Services, we, or our partner companies, will use your personal information within the legal limits according to service needs. We will not use it for other commercial purposes.

2.2. We will strive to ensure that our partner companies comply with the Privacy Policy and other appropriate confidentiality and security measures that we require when using your personal information.

2.3. To serve users, we may use your personal information to provide you with information that may be of interest to you, including but not limited to sending you information related to Avalon Capital FX Services, or showing you personalized third-party promotional information through the system, or sharing information with our partners so that they can send you information about their products and services (the latter requires your prior consent).

2.4. If you purchase our products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

 

 

  1. INFORMATION DISCLOSURE

3.1. We promise that your registration information and the non-public content stored in the

Platform during your use of the Avalon Capital FX Services will not be publicly disclosed or

provided to third parties, except under the following circumstances:

3.1.1. If your explicit authorization has been obtained given in advance;

3.1.2. According to relevant laws and regulations, including but not limited to relevant national regulations;

3.1.3. Following the requirements of relevant government authorities;

3.1.4. To maintain national security and public interests and prevent adverse effects on society.

3.1.5. To protect and defend our rights or property.

3.2. All third parties who receive your personal information are prohibited from using your

personal information except to provide these services to us, and they are required to maintain

the confidentiality of your information.

3.3. Minors: If you become aware that your minor has provided us with information without your consent, you should contact us immediately. We will delete such information from your files within a reasonable time.

 

 

  1. SAFETY TIPS/REMINDER

4.1. We will strive to ensure the safety of your personal information and use technical means to restrict unauthorized access, use, or disclosure of your personal information. Despite the above measures, please understand that due to technical limitations and various malicious methods that may exist, even if we strive to tighten safeguards, it is impossible to guarantee the 100% security of information. You need to understand that the system and communication network you use to access the Platform may have problems due to factors beyond our control.

4.2. We will only retain your personal information for the period necessary for the purpose stated in the Privacy Policy and within the time limit required by laws and regulations.

 

 

  1. CHANGES

We may amend the terms of the Privacy Policy, and such revisions are part of the Privacy Policy. If such amendments result in a substantial reduction of your rights under the Privacy Policy, we will notify you before the amendment takes effect. In this circumstance, if you continue to use our services, you agree by default to be bound by this revised privacy policy.

 

The statement of the Privacy Policy and its right to amendment, update, and final interpretation belong to the Avalon Capital FX Ecosystem.

 

 

  1. TRACKING TECHNOLOGIES AND COOKIES

6.1. We use cookies and similar tracking technologies to track the activity on Our Service and

store certain information. Tracking technologies used are beacons, tags, and scripts to collect

and track information and improve and analyze Our Website.

6.2. You can instruct Your browser to refuse all Cookies or to indicate when a cookie is being

sent. However, if You do not accept Cookies, you may not be able to use some parts of our

Programs or Site.

6.3. Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your Device (personal computer or mobile device as examples) when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both session and persistent cookies for the purposes set out below:

  1. Necessary / Essential Cookies: These Cookies are essential to provide You with services

available through the Website and enable You to use some of its features. They help to

authenticate users and prevent fraudulent use of user Accounts. Without these Cookies, the

services You have asked for cannot be provided, and We only use these Cookies to give You

those services.

  1. Cookies Policy / Notice Acceptance Cookies: These Cookies identify if users have accepted the use of cookies on the Website.

iii. Functionality Cookies: These cookies allow us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these cookies is to provide You with a more personal experience and to avoid You having to reenter Your preferences every time You use the Website.

  1. Tracking and Performance Cookies: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify You as an individual visitor. This is because the data collected is typically linked to a pseudonymous identifier associated with the Device You use to access the Website. We may also use these cookies to test new advertisements, pages, features, or new functionality of the Website to see how our users react to them.
  2. Microsoft Clarity: We use Microsoft Clarity, a web analytics service that uses cookies, to

improve our website’s performance and user experience. Microsoft Clarity helps us understand

how visitors interact with our site, using anonymous data such as heat maps and session

recordings with the aim of offering the highest quality service to our customers. By using our

website, you give consent to collect and analyze your data via Microsoft Clarity. We do not use this data to personally identify individuals. You can disable browser cookies; however, please keep in mind that this may impact your browsing experience. For further information about how Microsoft manages your data, visit the Microsoft Privacy Statement.

 

6.4. Analytics:

6.4.1. We may use third-party Service providers to monitor and analyze the use of our Website.

6.4.2. One such service provider is Google. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Program and Site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network.

6.4.3. You can opt-out of having made Your activity on the Program and Site available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

6.4.4. You may opt-out of certain Google Analytics features through Your mobile Device settings, such as Your Device advertising settings, or by following the instructions provided by Google in their Privacy Policy.

6.4.5. For more information on Google’s privacy practices, please visit the Google Privacy &

Terms web page.

 

 

 

  1. SECURITY OF YOUR PERSONAL INFORMATION

7.1. We secure your personal information from unauthorized access, use, or disclosure.

7.2. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

7.3. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

 

  1. RIGHT TO DELETION

8.1. Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and

Direct any service providers to delete your personal information from their records.

8.2. Please note that we may not be able to comply with requests to delete your personal

information if it is necessary to:

Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

Debug to identify and repair errors that impair existing intended functionality;

Exercise free speech, ensure the right of another consumer to exercise his or her right of free

speech, or exercise another right provided for by law;

Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws,

8.3. When our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

Enable solely internal uses that are reasonably aligned with your expectations based on your

relationship with us;

Comply with an existing legal obligation; or Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

 

 

  1. DISCONNECTING YOUR ACCOUNT FROM THIRD PARTY WEBSITES

You will be able to connect your account to third party accounts. BY CONNECTING YOUR

ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD-PARTY SITES). IF YOU DO

NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third-party account at any time. Users may choose to disconnect from thirdparty software by simply emailing us and requesting disconnection.

 

 

  1. E-MAIL COMMUNICATIONS

From time to time, we may contact you via email for the purpose of providing newsletters,

announcements, promotional offers, alerts, confirmations, surveys, and/or other general

communication. In order to improve our Services, we may receive a notification when you open an email from us or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from us, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

 

 

  1. EXTERNAL DATA STORAGE SITES

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

 

 

  1. CONTACT US

If you have any questions regarding privacy while using our services, or have any questions

about our practices, contact us via email at support@avaloncapitalfx.com.